A New Digital Banking Experience is Launching on OCTOBER 26

Banking is about to get a whole new look.

We’re launching an all-new digital banking experience designed to make managing your money more convenient and more intuitive, whether you bank online or from a mobile device.

Megaphone broadcasting a purple speech bubble that reads IMPORTANT INFO!

Important Information

What you need to DO before Launch Day:

October 14 Email – Verify your contact information. Verifying your contact information will enable you to log in to the new platform on October 26. You can also verify your information at any 1st Summit Bank Community Office. If you didn’t receive the email, please check your Junk or Spam folder.
Remember your current online banking username. Your username will not change in the new platform, but you will be given a temporary password at your first login to the new online banking.

What you need to KNOW before Launch Day:

October 21 at 1:00 pm – NO ACCESS TO BILL PAY
Scheduled payments will still go out through the end of the day on 10/23. Your Bill Pay information will be carried over to the new system.
October 22 at 11:00 am – NO SCHEDULED INTERNAL TRANSFERS
New recurring Internal Transfers cannot be created, and existing recurring Internal Transfers cannot be edited. Already scheduled transfers will be processed through 3:00 pm on 10/23. External Transfers, one-time Internal Transfers, and Zelle® will be available.
October 23 at 3:00 pm – NO ACCESS TO ONLINE BANKING OR MOBILE BANKING
The current online banking system will be disabled, including Zelle®, Internal Transfers, External Transfers, and Quicken. You will not be able to access any accounts through online banking or the mobile app.

Important Dates

These are the important dates to note leading up to the go-live date of the new online banking on October 26.

Plan ahead: Current online banking and mobile banking will be unavailable beginning Friday, October 23 at 3:00 pm until the new system launches on October 26.

DATE	WHAT WILL HAPPEN	MORE INFORMATION
October 14	Verify Information Email	Watch your inbox for an email from us containing a secure link to verify your contact information.
October 14	No Access to MyCardRules App	Error when logging in. No alerts will be generated. Set up alerts in the new system on Oct. 26.
October 21 at 1:00pm	No Access to Bill Pay	Bill Pay access ends. Scheduled payments will still go out through the end of day on 10/23.
October 22 at 11:00am	No Scheduled Internal Transfers	New recurring Internal Transfers cannot be created, and existing recurring Internal Transfers cannot be edited. Already scheduled transfers will be processed through 3:00pm on 10/23. External Transfers, one-time Internal Transfers, and Zelle® will be available.
October 23 at 3:00pm	No Access to Online Banking	The current online banking system will be disabled, including Zelle®, Internal Transfers, External Transfers, and Quicken. You will not be able to access any accounts through online banking or the mobile app.
October 26 LAUNCH DAY	Our New Digital Banking Experience Is Live	Our New Digital Banking Experience Is Live

What’s Changing

The new 1st Summit Bank digital banking experience will include:

A Brand New Layout for online and mobile
Intuitive Navigation that makes it easier to find what you need
New Functionality and Tools that give you greater control over your finances
Enhanced Security Features designed to better protect your information

What to Expect

We will be with you through this transition. We will provide the information and instructions you need through email, our website, Community Offices, and mail as launch approaches.

Watch your email and this webpage for the latest digital banking information, important dates, and next steps.

Need Help?

Have questions about the new digital banking experience? We’re here to help.

Call: 814-262-4010.

Email Us.

Visit a Community Office.

iOS version supported: 18.4 or newer

Android version supported: 10.0 or newer.

Third-party messaging and data rates may apply.